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CONTACT US

Please Read Before Contacting

Where can I get a COVID test?


Go to your nearest drive through testing center. You will be asked to purchace your COVID-19 test via our POS system with your credit card. You will then be given a sample kit and instructions to follow which are important to read carefully. Please fill in your details on the electronic form & your sample will be taken from you to be sent to the lab for processing. Results will be emailed to you.




What are the operating hours?


Please check with each location on the home page. Opening times can vary between sites.




How long does it take to do the test?


The entire process typically takes less than 15 minutes, including filling out details and taking the your sample.




How long before I get my results?


Tests are batch processed. Depending on the location of the testing center, samples arrive in the lab either the same day, or early the next morning. The samples are prepared for PCR runs that are performed throughout the day, so results should be with you 24 - 36 hours after sampling. NOTE it is really important that you enter your correct email address when you are at the test center as invalid email addresses will cause delays in resulting.




How do I get my results?


Your results will be sent via email. If you dont have an email address, please notify a member of staff so that results can be sent to you by SMS. Download the BioSmart App, register and track your results via the App.




Do you issue travel certificates?


Yes. You can get a travel certificate in PDF format for an additional R500. Travel related tests are prioritised. Please bring your passport or passport number with you and remember to check with your airline for potential lab restrictions prior to making payment.





Address

BioTech Africa

First Floor

The Harrington, 50 Harrington Street

Cape Town, 8001

South Africa

Contact Details

Telephone

+27 (0)21 180 4707